These days, many dot-com start-ups are getting their comeuppance. The stock
prices of once high-flying Internet companies are losing altitude, and the
value of stock option packages is down sharply. Investors are finally
taking a skeptical look at the shoddy business practices of some rapacious
Internet entrepreneurs, such as hyping revenues, stacking the board of
directors with friendly insiders, and doling out equity shares to family
and friends. You can almost hear grizzled Wall Street veterans mutter,
"Hah. I told you so. So much for the New Economy."
Hold on. We are still at the dawn of the Internet revolution. Fact is,
Internet-driven growth is accelerating and the competition is heating up.
The dot-com poster children are confronting a serious challenge from
established, brand name companies that are now restructuring their
operations around the Internet. Management knows there is no going back to
a business model where brokers can earn hefty commissions on stock trades
or where car dealers can post the highly-inflated manufacturers suggested
retail price instead of the more market-driven invoice price.
How established companies will do along the Internet frontier is far from
clear. Yes, they have deep pockets and powerful brand names. But
organizational resistance and bureaucratic barriers to change hamper many
corporate leviathans against fleet-footed dot.com entrepreneurs. As Alfred
Sloan, the management genius who rescued General Motors from the brink of
failure some 70 years ago and built an industrial enterprise that dominated
the auto market for another half-century said, "The circumstances of the
ever-changing market and ever-changing product are capable of breaking any
business organization if that organization is unprepared for change."
No matter what companies come out ahead in the battle for market
share and profits, the clear winner is the consumer and the economy.
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