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What
Speed Means to Marketplace Listeners
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I
Live By Speed
(June 27)
Speed
is important to me in my life because I live by it. I work for
Gomez, an Internet quality measurement firm, and we believe that
speed and availability of Web sites is vitally important to a
customer experience at that Web site. (See http://gpn.gomez.com
for more information.)
I think speed
of a Web site is important because it builds confidence in your
customer that the service you are providing is credible. I would
feel nervous about transacting at a banking or retail Web site
that performed slowly. It would make me feel as if the site operators
weren't taking care with my personal information.
As speed pertains
to me, I love it. The faster things are, the more things I can
get done. Without speed, I would never be able to do all the things
I would love to do.
However, there
are certain things I like and need to do slowly, such as golf
and rock climbing. These two disciplines require patience and
concentration, and there is no other way to perform them well
other than slow. (Oh yeah, I eat slow as well).
Richard
Eckel
Boston , MA
Happy
to Be Relaxed
(June 26)
I am one of the lucky people who lives at a very relaxed pace.
By my own choice I left a fast-paced high-pressure job to take
a minimum-wage volunteer sector job. I like my job very much;
but at quitting time I leave it behind and slow down to do the
things I like.
John Reynolds
Prescott, Ontario
Speed
Is Choice
(June 26)
Speed
is about many things. One of the parts of speed is called CHOICE.
The ability to try something, and then to do it over (and over)
again until it is determined to be (a) acceptable or (b) unacceptablei.e.,
this isn't going to work out for meis a very powerful force.
Scenario Analysis is now a complete occupational environment.
Consider building something like the Brooklyn Bridge or Hoover
Damand only getting one shot at making it correct. Now we
can build the International Space Station several times, in order
to determine the "optimal" design. Image if the Renaissance
Italians had pre-tested the Tower of Pisa? In the Air Force they
say, "Speed is Life."
J. C. Boakes
Westampton , NJ
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